AI agent that answers your DMs and takes orders
Your customers message at all hours. WavyOS answers them, takes the order and moves them to a deposit, so you stop losing orders in your inbox.
What it does
- Answers day and night
- Replies to your Instagram DMs under the name you give it, within the hours and rules you set.
- Takes the order
- Asks what the job needs, using your menu, services and prices, and opens the order or request for you.
- Moves it to a deposit
- Sends the customer to your order page, where they pay on your page and straight to your Stripe.
- Hands off to you
- Anything tricky comes to you, and you can step into any conversation or pause it at any time.
Questions
Is there an AI that answers Instagram DMs for a business?
Yes. WavyOS includes an AI agent that answers your Instagram DMs, takes the order and sends customers to your own page to pay a deposit. It's included on Starter and up, once your Instagram is connected.
Will customers know it's an assistant?
Yes. Customers are told it's your assistant, under the name you choose.
Does the assistant give price estimates?
No. It uses the prices you've set and never guesses. For custom work, it points customers to your order page or brings the request to you.
What happens when it can't answer?
It hands the conversation to you. You can also step in or pause it whenever you like.
Which businesses is it for?
Shops that take orders and bookings by DM, including florists, cake studios, caterers, tattoo and hair studios, auto detailers, mechanics and car rentals.
See how it fits with your order page and portal on the WavyOS home page.